Use datapine solution in order to get the deep insight you need to run the IT leadership board. Enhance all your processes to reduce the costs, while increasing the tickets resolution and thus providing a higher quality of service to your customers. Use our solution so as to centralise your business intelligence and distribute a single point of truth across your company, while at the same time having a global overview of your company’s IT performance.
Improve your systems efficiency and keep control over your IT infrastructure. Collect and manage all the data for an enriched network governance. Number of resolved issues versus number of opened issues, or the time length of resolution, etc: consolidate all your metrics in one place and do not get lost in an infinite queue of opened issues and requests. Focus on what really matters for your business and boost your performance with datapine.
datapine’s IT analytics software is helping you in tracking projects and meeting milestones on time, and shaping the best reports for your various stakeholders and managers. You can then focus on delivering the best of your activity without drowning in mountains of data compilation. Average ticket resolution time, issue trends per category or the number of opened tickets have no more secrets for you, and you can now work more efficiently on your data while still displaying your results in an astonishing way!
Implement a system monitoring thanks to our intelligent alerts, so as to improve IT security and governance. Number of attacks, average time to block one, the number of preventive measures or the cost of a security control are crucial metrics you need to evaluate your security level and reinforce it. Keep track on them in real-time that will enable you to be immediately aware of any problem that occurs, in order to effectively address it.